I’m not sure whether I’m more excited or wary about Facebook hashtags, but I do think it’s a game-changer. I took a look at how small businesses are using hashtags on Facebook, and what we can learn from them.
Don’t: overuse them.
We’ve seen this on Twitter all this while, and now it’s on Facebook: overuse of the hashtag. Don’t use a bunch of synonyms in your hashtags — just use one or two hashtags that might be most relevant.
If you’re a small-business owner or marketer, you know your best customers by name. You know why they are good customers — which goes beyond being just regular to being easy to work with, or maybe they give you constructive feedback. If you’re a B2B business, you know their business challenges. If you’re a bakery, you know Donna loves cheesecake and is allergic to walnuts.
Why is this an advantage? Because it makes it so much easier to tailor your marketing and sales to them. To tell Donna she might want to try the new mango cheesecake just in and that you’re baking a fresh set of nut-free brownies. Big businesses have to get sophisticated CRM systems to keep track of that stuff… but small businesses can do it more organically and easily.
Your Website Performance table on Markitty is a quick snapshot of your website over the current month and the previous three months. It gives you a quick look at how your website data is trending, answering questions such as:
Are visits increasing but unique visitors decreasing? (Do you need to reach out to more new visitors? Are your visitors becoming more loyal?)
Are visits decreasing but page views going up? (Are your visitors more engaged with your website?)
Is average visit duration increasing over time? (It should!)
Looks like all social media sites are making tons of changes. Here are some recent changes that affect small businesses.
Facebook has removed a number of features, including sponsored stories — which is great, because we’re all tired of those sponsored “your friend likes this page” updates. But I’m sad that they’re killing questions (though why not call them polls, Facebook)?
The other big Facebook change is the introduction of hashtags: this could really change the game for Facebook, by making search and discovery much easier. Marketers, start optimizing your Facebook posts!
With these updates and having added the ability to tag people, LinkedIn’s begun to look eerily like Facebook and Google Plus. And Facebook’s trying to be more like Twitter, earlier with timelines and now hashtags. Which begs the question: if they’re all the same, should we bother trying to be present on all of them or just focus on one? Or maybe automated cross-posting is the answer (please, no).
Liked this post? Sign up for more tips in your inbox!
The big argument for using Twitter for marketing has been that you can see what others are talking about, even if they are not in your network. Facebook is out to change that.
Facebook today announced its much awaited feature: Hashtags.
“Starting today, hashtags will be clickable on Facebook. Similar to other services like Instagram, Twitter, Tumblr, or Pinterest, hashtags on Facebook allow you to add context to a post or indicate that it is part of a larger discussion.”
Markitty’s new Average Performance by Post Type table compares all your post types this month so you can see what’s worked best for you. (Don’t forget to click on Previous Monthto see what happened then.)
Only have one or two post types in the table? Try experimenting with a few different post types and see what works for you!
In our interview series, we asked marketers and entrepreneurs we admire about their marketing practices. One question I asked most people was about metrics: what metrics do they measure or think are most important for small businesses should measure?
If your website is also your product (content sites like Ask A Manager and YourStory, product startups like AppSurfer, e-commerce sites), website metrics are of paramount importance.
A call-to-action at the right time can make all the difference. Pop-ups are a great way to catch user’s attention but an intrusive pop-up can put off your users. Scroll Triggered Box is an ideal solution for this problem.
I love that building a routine doesn’t work for him (since I keep trying and failing at establishing a routine myself) and that he doesn’t follow general or world news (another practice I’ve been following for a couple of years that makes me feel ignorant but less stressed out). I don’t use email notifications either, though I don’t follow any of the rest of his tips (I do want to follow the first one though, but again, routines seem to be beyond me).
The Audience Overview report is what shows up first when you open Google Analytics. So you can scroll down and click to view the detailed report of language and locations of your visitors, or you can click on the left sidebar on Audience > Demographics > Language (or Location).
Are videos part of your content marketing? If not, they should be. Be it a quick product demo, a walk through your facility or office, a testimonial from a happy customer, a training video for some complex feature of your product or an introduction of your team — videos are a great medium for all of this.
But getting professional videos done is so difficult and costly that most of us shy away from it. We recently created a bunch of videos of our product and team, and in the process, discovered that it’s not as difficult as it seems.
There are a number of easy and mostly free tools that you can use to create different kinds of videos quickly. Don’t expect the production quality to be really great, but this will serve the purpose for the most part.
Take a look at the videos we created here, and below is the list of tools we used.
Pricing’s something many of us struggle with, and is a really important part of marketing strategy. And it’s something I’ve been thinking about as we move closer to a paid plan for Markitty. So here are a few interesting posts that talk about how you should price your product.
You probably have a Facebook page for your business if you are a restaurant or an established retail business. How do you promote your page? How do you reach out to the same people online who are already coming to your physical store?
Most businesses rely on their customers (or prospects) to find them online and like their Facebook page or follow them on Twitter. But why not actively close this loop? Let’s look at examples of some businesses in Pune who are doing this.
1. apniChai asking their customers to like them on Facebook
Once we started posting on our Facebook page, we were shocked, shocked, to see that not all the users that liked our page were seeing our posts. For example, with over 6,000 likes on our page, a typical post would only be seen by fifty to several hundred people. To reiterate, only 1% to 5% of the people that liked our page saw our posts.