Tag Archives: Facebook

How can small businesses use Facebook more effectively for marketing? Learn how to:

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Facebook Hashtags: Tips for Marketers and Small Businesses

facebook announces hashtagsThe big argument for using Twitter for marketing has been that you can see what others are talking about, even if they are not in your network. Facebook is out to change that.

Facebook today announced its much awaited feature: Hashtags.

“Starting today, hashtags will be clickable on Facebook. Similar to other services like Instagram, Twitter, Tumblr, or Pinterest, hashtags on Facebook allow you to add context to a post or indicate that it is part of a larger discussion.”

Continue reading Facebook Hashtags: Tips for Marketers and Small Businesses

Using Markitty: What Type of Facebook Post Works Best for You?

Update: Facebook Insights also shows you your post types now, but Markitty still gives you more detail.

Photos, videos, links, text, questions… which should you post on Facebook? Research tells you that photos do better on Facebook than other types of posts, but is this true for your page? What post types get you the most impressions, shares, and clicks?

Markitty’s new Average Performance by Post Type table compares all your post types this month so you can see what’s worked best for you. (Don’t forget to click on Previous Month to see what happened then.)

Average Performance by Post Type table on Markitty
Here’s a screenshot of the table

Only have one or two post types in the table? Try experimenting with a few different post types and see what works for you!

Continue reading Using Markitty: What Type of Facebook Post Works Best for You?

Using Markitty: Daily Tips and Insights on Your “Today” Page

The daily recommendations are the most important part of Markitty. Your Markitty home page tells you exactly what you should be doing today.

We just redesigned the page to make this more obvious (and pretty). The Home page is now the Today page: as in, your things to do today.

This is how it looks.

Online marketing recommendations and tips

Continue reading Using Markitty: Daily Tips and Insights on Your “Today” Page

Closing The Loop: Merging Online And Offline Marketing

You probably have a Facebook page for your business if you are a restaurant or an established retail business. How do you promote your page? How do you reach out to the same people online who are already coming to your physical store?

Most businesses rely on their customers (or prospects) to find them online and like their Facebook page or follow them on Twitter. But why not actively close this loop? Let’s look at examples of some businesses in Pune who are doing this.

1. apniChai asking their customers to like them on Facebook

apniChai is on Facebook

Continue reading Closing The Loop: Merging Online And Offline Marketing

Are Facebook Pages Worthless or Are You Doing Social Wrong?

Often, we tell business-owners that just because someone liked your Facebook page doesn’t mean your posts show up in their news feed. Usually, they are shocked to know this. This blogger on Forbes found out the hard way:

Once we started posting on our Facebook page, we were shocked, shocked, to see that not all the users that liked our page were seeing our posts. For example, with over 6,000 likes on our page, a typical post would only be seen by fifty to several hundred people. To reiterate, only 1% to 5% of the people that liked our page saw our posts.

But does this mean Facebook pages are a bad investment for small businesses, as the title of that post says? No.  Continue reading Are Facebook Pages Worthless or Are You Doing Social Wrong?

Monday Marketing Mash-up: Only Some of Your Facebook Fans See Some of Your Posts

Many business-owners we talk to don’t know that not everyone who likes their Facebook page sees all (or even any) of their posts. So this week’s links will tell you how this works.

First of all, you need to know about something called EdgeRank. From TechCrunch:

Facebook’s news feed ranking algorithm (widely known as EdgeRank) chooses between hundreds or thousands of pieces of content each day to show the few dozen most relevant stories in each person’s news feed.

Facebook told me in February that the average Page reaches 16 percent of its fans with each post. That’s because some fans aren’t online when the post is published, a specific post hasn’t gotten much engagement from the people Facebook already showed it to, and because if you don’t interact with that Page when you do see its posts, Facebook will only show you them every once in awhile.

In February last year, it might have been true that a post on an average page is shown to 16 percent of fans. It seems to have gone down significantly since then, to 10% or even less.

Here’s an explanation of how Facebook’s EdgeRank algorithm works. It’s based on three variables: Affinity (your fan’s history of interacting with your content), Time Decay (newer posts are more likely to show up), and Weight (what kind of posts do your fans interact with  more — in general, as opposed to Affinity, which is for particular fans. Confusing, I know.)

Basically, the more fans engage with your content, the more likely your content is shown to them. This infographic explains more.

How do you increase the reach of your content? Mashable has some (obvious) tips.

Also on Mashable are these more interesting and actionable tips. This article is from 2011, but these should still work!

The short version: focus on engaging your fans. For Facebook, reach –> engagement/interaction –> more reach.

Liked this post? Like us on Facebook for more updates and tips.

Using Markitty: How to Sign up and Connect Your Accounts

We created this short video that shows you how to sign up for Markitty and connect your Facebook page, Twitter account, and Google Analytics account. (You need to be the Manager of your Facebook page and the Administrator of your Google Analytics account to connect them to Markitty.)

As you can see, you can sign up, connect your accounts, and start getting your recommendations from Markitty in three minutes flat!

Sign up now:

 

Marketing Reading for the Week: New Social Media Features You Should Use

We’re moving the weekly round-up to Monday, so you can read it as you start your week. This week, here are some social media updates you should know of.

Did you know that you can now tag (mention) people on LinkedIn the way you do on Facebook or Twitter? I’m so glad they finally rolled this out. Even Google Plus had this!

Facebook changed their guidelines to remove restrictions on using calls to action or contact info on cover photos. Now you can say “Buy Now”, “Like”, or “Call us!” in your cover photo if you want to.

Facebook also introduced threading of comments, so that replies are bunched together. In itself, this is a great idea, but people are complaining about the replies being ordered by popularity/relevance instead of in chronological order. If you are a Page owner, this might make your life a little more difficult.

Facebook announced changes to the news feed last month, which are being rolled out to users. This article gives you the five coolest changes: I especially like that mobile usability will improve and we’ll see more content in chronological order.

On to Twitter: the new Twitter cards (that allow you to add rich content in a tweet) have interesting features. For developers, the app card looks really cool. The Gallery card lets you include up to four images in the same tweet. Most interestingly for e-commerce businesses, you can embed product details right inside a tweet.

To get more social media news and tips, sign up below.

Don’t Get Cited on the Condescending Brand Corporate Page

Have you seen the Condescending Brand Corporate Page on Facebook? I’d call them a service to humanity: they highlight annoying, irrelevant posts by brands on social media and give you a range of examples on what not to do.

It’s a parody of many brands on Facebook. As their “About” page says:

Welcome to our Facebook page! We’ll be posting up plenty of engaging content to hopefully steal you away from your daytime chores and daily viewing of the Jeremy Kyle Show. We’ll also be asking some very open-ended questions that even a Chimp would find condescendingly offensive

Let’s look at a couple of recent posts.

Continue reading Don’t Get Cited on the Condescending Brand Corporate Page

Using Markitty: View Your Top Facebook Posts for the Month

What are your top posts on Facebook this month?

With this table, we give you your top posts for the current month ordered by highest number of impressions (reach, in Facebook terms). So at a glance, you can see which of your posts this month were seen by the most people. You can click on the blue Previous Month button on the top right and see the same data for the last month as well.

Top Facebook posts table on Markitty

Continue reading Using Markitty: View Your Top Facebook Posts for the Month

Marketing Reading for the Weekend: Social Media Metrics You Can’t Ignore

Is it only a week since I last did this? It’s been Technology Breakdown Week here at Markitty, with laptops, ACs (okay, one AC), and power all refusing to cooperate. But we survived!

This post is a great quick look at five social media metrics and how you can monitor them.

On the Buffer blog, read about five essential social media metrics and how you can improve them.

Jay Baer claims that social referrals to your website is the most overrated social media metric. Most overrated is probably hyperbole (I think that distinction belongs to the number of Likes on your Facebook Page), but as we said on Twitter:

Continue reading Marketing Reading for the Weekend: Social Media Metrics You Can’t Ignore

Markitty Software Update: More Graphs, More Tables, More Recommendations

Markitty: Software UpdateWe just released an update to Markitty with several significant (and a few not-such-a-big-deal changes). We’ve focused on adding more stats and recommendations that you can use to make marketing decisions. We have tried to format tables consistently throughout the site, and made some UI changes that we’re pretty excited about.

We’ve also added a Help page that should answer some of your questions and explain the data we show you. When you’re signed in to Markitty, the “Help” link is on the top right of the menu bar.

On to the details.

Continue reading Markitty Software Update: More Graphs, More Tables, More Recommendations

Presentation: Measuring Marketing Performance

On Saturday, we conducted the second of a three-session workshop on marketing for small-business owners for members of the Pune Open Coffee Club.

Unmana presenting at Marketing Measurement workshop for entrepreneurs

We talked about setting marketing objectives based on the business challenges you are facing, and how marketing can — and should! — help not only with getting the word out about your business, but nurturing your followers and leads till they become customers, and nurturing customers and encouraging them to stay with you.

I thoroughly enjoyed the discussions we had: and if you were there, thank you for being an active participant! And here’s the presentation.

Continue reading Presentation: Measuring Marketing Performance

Weekend Reads for Better Marketing: Sales and SEO

Little girl with make-up and rollers
This is about how fake I feel if I try to sell

Vijay Anand, the founder of the Startup Center and a well-known name in the Indian startup space, answers the question, “What will it take to build 1.000 Startups in a year?”

Tech columnist Farhad Manjoo writes about Facebook’s Graph Search (which Nilesh wrote about here).

You’ll immediately notice Facebook search’s amazing user interface and flexibility. You’ll also spot one glaring problem: The search results aren’t that good.

After just a few queries, I started asking the engine for more and more complicated things, just to see if it could keep up… It didn’t have any trouble.

I can’t wait to try it myself, though apparently Facebook is rolling it out “very slowly.”

Are you making these 9 mistakes on LinkedIn?

Continue reading Weekend Reads for Better Marketing: Sales and SEO

What Does Facebook’s Graph Search Mean for Your Business?

Facebook announced its new feature, Graph Search, on January 15.  But what does this mean for your business? Don’t worry, we’ve got you covered. Just read on.

Graph Search is…

Facebook’s new search feature that allows you to search for information based on what you or your friends have liked, and what local businesses near you are offering. This social search feature is powered by Facebook’s partnership with Microsoft Bing.

Graph Search is not…

It’s not a replacement for Google search, as the primary objective of Graph Search is to provide personalized search results based on your and your friend’s interests and recent activities.

What does it mean for Facebook users?

Continue reading What Does Facebook’s Graph Search Mean for Your Business?

Career Blogger: Interview with Alison Green, Blogger of Ask A Manager

Alison Green, blogger at Ask A ManagerAlison Green is the blogger at Ask A Manager, a popular site that answers questions related to work and careers. I have read Alison’s blog for a couple of years now, and am amazed not only at how she manages to be insightful day in and day out for so many people who write in with questions, but also at how she has nurtured her community — read any of the comments sections to see how much helpful advice commenters usually offer on the blog.

Alison doesn’t have a background in HR — as one comment on her blog from an employee she had managed attested, she is just an exceptionally good manager who is sharing her perspective to help others navigate tricky issues of politics and performance at work.

She talks to us about how her part-time blog turned into her full-time career! Read on.

Continue reading Career Blogger: Interview with Alison Green, Blogger of Ask A Manager

Customize Your Facebook Page URL in Three Easy Steps

Do you have a custom (“vanity”) URL set up for their Facebook page? That is, is your Facebook page URL something like www.facebook.com/username or is it more like www.facebook.com/pages/page-name/16rstringofnumbers64?

It only takes a minute and it makes your page look so much better (and gives you a shorter, nicer URL to share), so if you haven’t set it up yet, do it right now.

Step one: Click on Edit Facebook Page and then on Update Page Info.

Go to your Facebook page. If you are an admin of the page, you will see an “Edit Page” button. Click on that to release the dropdown menu, and then click on the menu item “Update Page Info.” Edit Facebook page Continue reading Customize Your Facebook Page URL in Three Easy Steps

Weekend Reads for Better Marketing: Graphics, Profits, Culture

This week’s round-up is a mish-mash of different topics, which explains the wacky title.

Assorted vegetables -- or topics!
Profitability, graphics, culture, marketing — I’m measuring you out some of each

Not a graphic designer? HubSpot has this great guide on creating graphics with PowerPoint. I don’t know about you, but I’m going to try some of those!

Neil Patel shares these 7 lessons he learned from launching 5 products. If you’re a product startup, read this.

This is an old post, but read it anyway: Mashable lays out 10 Facebook marketing mistakes to avoid.

I’m so excited Lisa Barone is blogging again. Check out her advice on the 5 actions you should take for a profitable 2013.

Rand Fishkin explains what company culture really is, as opposed to what the term is commonly supposed to mean. Every startup founder should learn the difference.

Marketing for Tech Products: Interview with Rand Fishkin of SEOmoz

Rand FishkinRand Fishkin is the CEO and Co-founder of SEOmoz, one of the most well-known and respected internet marketing companies. He’s been in Businessweek’s 30 under 30, and has got tons of press coverage for himself and SEOmoz.

He talked to us about community-building, products vs. services, and more! Read on.

SEOmoz got started after you joined your mom’s (Gillian Muessig, Co-founder of SEOmoz) marketing business… How did you decide to focus on SEO?

Continue reading Marketing for Tech Products: Interview with Rand Fishkin of SEOmoz

Tech Marketing: Interview with Bhaskar Sarma, B2B Marketing Consultant

Bhaskar Sarma, B2B CopywriterBhaskar Sarma of Pixels and Clicks is a copywriter specializing in B2B technology businesses. He is also a fantasy fan, judging by his marketing blog posts that reference Tolkien and Dr. Who. He talks to us about copywriting and social media for B2B.

My questions and comments are in bold.

How and why did you become a consultant?

I came into consulting and copywriting through a pretty roundabout fashion. Before my current gig and after getting my BE in computer engineering I was a tech journalist, an infosec consultant and a volunteer with a non-profit running schools in remote mountain villages near Mussorie. I decided not to get back into the corporate rat race and opted to work for myself, travel when I want and choose my own clients and projects.

Continue reading Tech Marketing: Interview with Bhaskar Sarma, B2B Marketing Consultant